Shipping & Delivery Policy

Last updated: July 29, 2026

This policy explains how INKPLATE TECHNOLOGIES LIMITED delivers physical products, digital licenses, and IT services.

1. Physical goods — delivery zones & lead times

• Lagos: 24–48 hours on the mainland and island.
• Other states in Nigeria: 2–5 business days via our logistics partners.
• Shipping fees: a flat ₦2,500 delivery fee applies, with free delivery on orders over ₦50,000. Fees are calculated at checkout.
• Tracking: we share a tracking reference or courier contact once your order is dispatched.
• Failed deliveries: if delivery fails due to an incorrect address or unavailability, we will contact you to reschedule; repeated failed attempts may incur an additional fee.

2. Software & digital licenses — instant delivery

License keys and downloads are delivered electronically to your email and account dashboard, typically within minutes of confirmed payment. Ensure your email address is correct at checkout. Technical requirements (OS/version) are listed on each product page.

3. IT services & support — scheduling

After booking a service (e.g. network setup, systems assembling, or website development), our team confirms the scope and schedules an appointment via WhatsApp or email. On-site services are available within Lagos; remote support is available nationwide.

4. Issues with delivery or access

If your order is delayed, damaged, or you cannot access a digital product, contact us promptly and we will resolve it.

5. Contact

INKPLATE TECHNOLOGIES LIMITED (RC: [RC number — to be added])
5 Hawley Street, Yaba, Lagos Mainland, Lagos State, Nigeria
Email: inkplate@gadgetsoar.com
WhatsApp: +234 902 096 8598
Hours: Mon–Fri, 9am–5pm WAT